COUNTIFY
Last updated: 20 October 2026
1. Introduction
1.1 This Privacy Notice explains how RAICO Digital Ltd ("RAICO Digital", "we", "us" or "our") processes personal data in connection with the Countify mobile application (the "App").
1.2 RAICO Digital Ltd is a private limited company registered in England and Wales under company number 16865524, with its registered office at 1711 High Street, Knowle, Solihull, England, B93 0LN.
1.3 For the purposes of the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, RAICO Digital is the controller of personal data processed in connection with the App, save where this Privacy Notice states otherwise.
1.4 Enquiries concerning this Privacy Notice should be addressed to info@raicodigital.com.
Information stored on your device
2.1 The App does not require registration or an account. RAICO Digital does not operate any server that receives data from the App.
2.2 The following information is stored solely within the App's private storage on your device. It is not transmitted to, or accessible by, RAICO Digital:
(a) event details entered by you, including titles, dates, times, categories and recurrence settings;
(b) custom categories created by you; and
(c) App preferences, including your responses to permission requests and the status of any Remove Ads purchase.
2.3 Where you elect to use the App's export function, the App creates a backup file at a location selected by you. That file remains under your sole control and is not transmitted to RAICO Digital.
2.4 Where device backup is enabled on your device, the Android operating system may include App data in a backup associated with your Google account. Any such backup is processed by Google in accordance with the Google Privacy Policy.
3. Device permissions
3.1 The App may request the following permissions:
(a) notifications, in order to deliver reminders;
(b) alarms and reminders (exact alarms), in order to deliver reminders at the precise time specified; and
(c) run at start-up, in order to restore scheduled reminders after the device restarts.
3.2 These permissions operate solely on your device and do not result in any transmission of data to RAICO Digital. You may grant or withdraw any permission at any time through the App's settings or your device settings. Where the exact alarms permission is not granted, reminders are delivered approximately and may be delayed.
4. Advertising
4.1 The App displays advertisements served through Google AdMob, an advertising service provided by Google ("Google").
4.2 In accordance with Google's data disclosure for the Google Mobile Ads SDK, the SDK integrated within the App automatically collects and shares the following categories of data:
(a) IP address, which may be used to estimate the general location of the device;
(b) user product interactions, including App launches, taps and video views;
(c) diagnostic information relating to the performance of the App and the SDK; and
(d) device identifiers, including the Android advertising ID and app set ID.
4.3 Google processes such data for the purposes of advertising, analytics and fraud prevention. Such data is encrypted in transit using the Transport Layer Security (TLS) protocol.
4.4 Where you are located in the United Kingdom or the European Economic Area, the App requests your consent, through Google's consent management tool, before personalised advertising is displayed. Such processing, and the storage of or access to information on your device for advertising purposes, is carried out on the basis of your consent under Article 6(1)(a) UK GDPR and the Privacy and Electronic Communications Regulations 2003.
4.5 The display of non-personalised advertising, advertising measurement and fraud prevention is carried out on the basis of our legitimate interests under Article 6(1)(f) UK GDPR, namely funding the provision of the App free of charge.
4.6 You may withdraw or amend your consent at any time through Settings → Privacy choices within the App. You may also reset or delete your advertising ID through your device settings.
4.7 Google acts as an independent controller of the data described in this section. Further information is available in How Google uses information from sites or apps that use its services and the Google Privacy Policy.
5. In-app purchases
5.1 The Remove Ads purchase is processed by Google Play under the Google Play Terms of Service. RAICO Digital does not receive or store your payment card or other payment details.
5.2 Google Play provides the App with confirmation of your purchase, including a purchase token and purchase status, solely to enable the removal of advertisements. Such processing is necessary for the performance of a contract with you under Article 6(1)(b) UK GDPR.
6. Disclosure of personal data
6.1 RAICO Digital does not sell, rent or trade personal data.
6.2 Personal data is disclosed only to Google, as described in sections 4 and 5, and otherwise where disclosure is required by law.
7. International transfers
7.1 Google may process personal data outside the United Kingdom. Google relies on appropriate safeguards for such transfers, as described in the Google Privacy Policy.
8. Data Retention
8.1 Information stored on your device under section 2 is retained until you delete it or uninstall the App. Uninstalling the App permanently deletes such information from your device.
8.2 Data processed by Google under sections 4 and 5 is retained in accordance with Google's own retention policies.
9. Children
9.1 The App is not directed at children under the age of 13, and RAICO Digital does not knowingly process personal data relating to such children. If you believe that a child has provided personal data through the App, please contact us using the details in section 13.
10. Your Legal Rights
10.1 Subject to the conditions set out in the UK GDPR, you have the right to:
(a) access your personal data (Article 15);
(b) rectification of inaccurate personal data (Article 16);
(c) erasure of your personal data (Article 17);
(d) restriction of processing (Article 18);
(e) data portability (Article 20);
(f) object to processing based on legitimate interests (Article 21); and
(g) withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.
10.2 RAICO Digital does not hold personal data relating to you on its own systems. Requests concerning advertising data should therefore be directed to Google. RAICO Digital will nonetheless assist with any request received and will respond within one month of receipt.
11. Complaints
11.1 You have the right to lodge a complaint with the Information Commissioner's Office ("ICO"), the UK supervisory authority for data protection matters, at ico.org.uk.
11.2 We would, however, welcome the opportunity to address your concerns before you approach the ICO.
12. Amendments
12.1 RAICO Digital may amend this Privacy Notice from time to time. Any amended version will be published on this page with a revised effective date.
13. Contact
13.1 RAICO Digital Ltd, 1711 High Street, Knowle, Solihull, England, B93 0LN. Email: info@raicodigital.com.
