RAICO DIGITAL
Last updated: 20 October 2026
1. Introduction
1.1 This Privacy Notice explains how RAICO Digital Ltd ("RAICO Digital", "we", "us" or "our") processes personal data in connection with the website at www.raicodigital.com (the "Website").
1.2 RAICO Digital Ltd is a private limited company registered in England and Wales under company number 16865524, with its registered office at 1711 High Street, Knowle, Solihull, England, B93 0LN.
1.3 For the purposes of the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, RAICO Digital is the controller of personal data processed in connection with the Website.
1.4 Each RAICO Digital app has its own privacy notice, available from that app's page on the Website. This Privacy Notice does not apply to the apps.
Cookies and analytics
2.1 The Website does not use cookies, and does not use advertising or cross-site tracking technologies.
2.2 The Website uses a privacy-preserving analytics service, provided by our website hosting provider, to measure use of the Website on an aggregated basis. The service does not use cookies and does not assign any persistent identifier to visitors.
2.3 In order to count unique daily visits, the service processes a visitor's IP address and browser information in hashed form, using a value that is changed and deleted every 24 hours. No information that identifies an individual visitor is retained.
2.4 Such processing is carried out on the basis of our legitimate interests under Article 6(1)(f) UK GDPR, namely understanding and improving the use of the Website.
3. Technical information
3.1 When you visit the Website, our hosting provider may automatically record technical information, including your IP address, browser type and the pages requested, in server logs.
3.2 Such information is processed for the purposes of operating and securing the Website, on the basis of our legitimate interests under Article 6(1)(f) UK GDPR.
4. Enquiries
4.1 If you contact us by email, we process your name, email address and the content of your message in order to respond to you. Such processing is carried out on the basis of our legitimate interests under Article 6(1)(f) UK GDPR in responding to enquiries or, where your enquiry relates to a contract with you, under Article 6(1)(b) UK GDPR.
4.2 We retain correspondence for as long as necessary to deal with your enquiry and for up to 24 months thereafter, unless a longer period is required by law.
5. Disclosure of personal data
5.1 RAICO Digital does not sell, rent or trade personal data.
5.2 Personal data may be processed on our behalf by our website hosting and analytics provider and by our email service provider, each acting as a processor on our documented instructions in accordance with Article 28 UK GDPR. Personal data is otherwise disclosed only where required by law.
6. International transfers
6.1 RAICO Digital does not sell, rent or trade personal data.
6.2 Personal data is disclosed only to Google, as described in sections 4 and 5, and otherwise where disclosure is required by law.
7. Your rights
7.1 Subject to the conditions set out in the UK GDPR, you have the right to:
(a) access your personal data (Article 15);
(b) rectification of inaccurate personal data (Article 16);
(c) erasure of your personal data (Article 17);
(d) restriction of processing (Article 18);
(e) data portability (Article 20); and
(f) object to processing based on legitimate interests (Article 21).
7.2 We will respond to any request within one month of receipt.
8. Complaints
8.1 You have the right to lodge a complaint with the Information Commissioner's Office ("ICO"), the UK supervisory authority for data protection matters, at ico.org.uk.
8.2 We would, however, welcome the opportunity to address your concerns before you approach the ICO.
9. Amendments
9.1 RAICO Digital may amend this Privacy Notice from time to time. Any amended version will be published on this page with a revised effective date.
10. Contact
10.1 RAICO Digital Ltd, 1711 High Street, Knowle, Solihull, England, B93 0LN. Email: info@raicodigital.com.
