—— The important details
Last updated:
4th November 2026
Applies:
worldwide
Governing law:
England & Wales
Contents
This Privacy Policy describes how personal data is processed in connection with the Cab-Tax mobile application. It applies to all users of the App, wherever they are located.
1.1 This Privacy Policy explains what personal data is processed in connection with your use of the App, the purposes and legal bases for that processing, the persons to whom personal data may be disclosed, and the rights available to you under Applicable Data Protection Law.
1.2 This Privacy Policy applies to users of the App worldwide. Where the law of the country or region in which you reside confers rights or protections that cannot be excluded or limited by agreement, nothing in this Privacy Policy affects those rights or protections.
1.3 This Privacy Policy should be read together with the Cab-Tax Terms of Use, available at
2.1In this Privacy Policy:
"App" means the Cab-Tax mobile application, including any updates to it;
"Applicable Data Protection Law" means all data protection and privacy laws applicable to the processing concerned, including the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 and, where applicable, the EU General Data Protection Regulation ("EU GDPR") and the laws of other jurisdictions;
"App Store" means the digital distribution platform from which you obtained the App;
"Premium Subscription" means a paid subscription to the App that removes advertising and provides access to additional features;
"Records" means the information you enter into or generate within the App, including shift, income, expense, mileage, payment and note data, together with summaries derived from it;
"RAICO Digital" , "we", "us" and "our" mean RAICO Digital Ltd; and "you" and "your" mean the individual using the App.
2.2 The terms "personal data", "controller", "processor" and "processing" have the meanings given to them in the UK GDPR.
3.1 The App is provided by RAICO Digital Ltd, a company incorporated in England and Wales under company number 16865524, whose registered office is at: RAICO Digital Ltd, 1711 High Street, Knowle, Solihull, England, B93 0LN.
3.2 RAICO Digital is the controller of the personal data described in this Privacy Policy, save where we state that a third party acts as an independent controller.
3.3 Enquiries concerning this Privacy Policy or our processing of personal data may be addressed to info@raicodigital.com.
4.1 By way of summary only, and without limiting the remainder of this Privacy Policy:
Records are stored on your device. We do not collect, receive or have access to your Records, and we do not operate any server on which they are stored or synchronised.
The free version of the App displays advertising served by Google. Information from your device may be processed to deliver and measure advertisements and, where you have given consent, to personalise them.
Premium Subscriptions are processed by the App Store and administered with the assistance of a subscription management service provider. We do not receive your payment card or bank account details.
We process correspondence you choose to send to us.
We do not sell your Records, and we do not use your Records for advertising purposes.
5.1 The App stores Records in a database held locally on your device. Records may include shift dates and times, income amounts by source, tips, payment dates, expenses and expense categories, odometer readings, business mileage, notes and App settings.
5.2 RAICO Digital does not collect, receive, access or retain Records. Records are not transmitted to any server operated by or on behalf of RAICO Digital.
5.3 Operating-system backups and device transfers. The App is configured to exclude Records from cloud backups created by the operating system of your device. Where you initiate a direct transfer of data from one device to another, for example when setting up a new device, the operating system may copy App data, including Records, to the new device. Such transfers take place directly between your devices at your instigation, and RAICO Digital does not receive any data as a result.
5.4 Exports and backup files. The App enables you to export Records and to create backup files. Such files contain sensitive financial information and are not encrypted by the App. Files you create are saved or transmitted only to the destinations you select, such as your device storage, a cloud storage service, an email account or a third party such as your accountant. Once a file has been exported, it is under your control, and its handling by any recipient or service provider is governed by the terms and privacy practices of that recipient or provider.
5.5 Deletion. You may void Records within the App. Uninstalling the App, or clearing its stored data, permanently deletes the database from your device. Records copied to another device under clause 5.3 remain on that device until deleted from it. As RAICO Digital holds no copy of your Records, we are unable to recover them.
6.1 The free version of the App displays advertisements served by Google LLC and its affiliates ("Google"). We name Google because Google's policies require us to identify each party that may collect, receive or use personal data in connection with its advertising services.
6.2 To deliver and measure advertisements, to limit the frequency with which advertisements are shown, and to detect and prevent fraud, the advertising software incorporated in the App may collect and transmit to Google:
your device's advertising identifier and other device identifiers;
your IP address, from which your approximate location may be inferred;
device and App information, including device model, operating system, App version, and diagnostic and performance data; and
information concerning advertisements displayed to you and your interaction with them.
6.3 Google processes this information as an independent controller for certain purposes, in accordance with its own privacy policy. Information about how Google uses data from applications that use its services is available at policies.google.com/technologies/partner-sites.
6.4 No Records are disclosed for advertising purposes. Your Records are not disclosed to Google or to any other advertiser or advertising network.
6.5 Consent. Where Applicable Data Protection Law requires consent, including for users in the United Kingdom, the European Economic Area and Switzerland, the App will request your consent, through a consent management mechanism, before personal data is used to personalise advertisements or before information is stored on or accessed from your device for that purpose. If you do not consent, non-personalised or limited advertisements may be displayed. You may review or withdraw your consent at any time through the privacy options in the App's settings.
6.6 United States and other jurisdictions. Under the laws of certain jurisdictions, including certain states of the United States, the use of personal data for targeted advertising may constitute a "sale" or "sharing" of personal information. Where such laws apply, you may opt out through the privacy options in the App, where made available in your region, and through the advertising settings of your device.
6.7 Device controls. In any jurisdiction, you may reset or delete your device's advertising identifier, or opt out of personalised advertising, through the settings of your device.
6.8 Users holding an active Premium Subscription are not shown advertisements.
7.1 Premium Subscriptions are purchased through, and payments are processed by, the App Store. The App Store processes your payment details as an independent controller in accordance with its own terms and privacy policy. RAICO Digital does not receive your payment card or bank account details.
7.2 We engage a subscription management service provider, acting as our processor, to verify purchases, record subscription status and provide access to Premium Subscription features. For these purposes, the following may be processed:
an anonymous identifier generated for your installation of the App;
purchase and subscription information, including transaction identifiers, purchase tokens, product, price, currency, and renewal, cancellation and expiry dates; and
device and App information, including platform, operating system version, App version, country or storefront and IP address.
7.3 Our subscription management service provider stores such information on servers located in the United States. Details of the provider may be obtained on request using the contact details in clause 20.
7.4 We use this information solely to provide, restore and support your Premium Subscription, to detect and prevent fraud, to comply with our legal, accounting and tax obligations, and to understand subscription revenue in aggregate.
8.1 Where you obtain the App through an App Store, the operator of that App Store may independently process information relating to your download, installation, updates, purchases, App performance and security. Such processing is undertaken by the App Store operator as an independent controller and is governed by its own terms and privacy policy.
9.1 Where you contact us, we process your email address, your name (if provided) and the content of your correspondence for the purpose of responding to you and improving the App.
9.2 You are requested not to send us Records unless we ask for specific information in order to resolve an issue you have raised.
10.1 Where the UK GDPR, the EU GDPR or comparable laws apply, we rely on the following legal bases:
PURPOSE
PERSONAL DATA CONCERNED
LEGAL BASIS
Personalised advertising, and storing or accessing information on your device for that purpose
Advertising and device identifiers; technical and interaction data
Your consent (Article 6(1)(a)), which may be withdrawn at any time
Non-personalised advertising, advertising measurement and fraud prevention
Device identifiers; IP address; technical and interaction data
Our legitimate interests (Article 6(1)(f)) in funding a free version of the App and maintaining the integrity of advertising
Providing, verifying and restoring Premium Subscriptions
Installation identifier; purchase and subscription information
Performance of a contract with you (Article 6(1)(b))
Maintaining financial, accounting and tax records of transactions
Purchase and subscription information
Compliance with a legal obligation (Article 6(1)(c))
Responding to correspondence
Contact details and correspondence
Our legitimate interests (Article 6(1)(f)) in supporting users or, where your enquiry concerns a Premium Subscription, performance of a contract (Article 6(1)(b))
Establishing, exercising or defending legal claims
Information relevant to the claim
Our legitimate interests (Article 6(1)(f))
10.2 Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
11.1 We disclose personal data only to the following categories of recipient:
Google, in connection with advertising, as described in clause 6;
the App Store and our subscription management service provider, in connection with Premium Subscriptions, as described in clause 7;
providers of email and related services we use to handle correspondence;
professional advisers, including accountants, auditors and lawyers, where reasonably necessary; and
courts, regulators, law enforcement agencies and other public authorities, where required by law.
11.2 We do not sell personal data for monetary consideration. Clause 6.6 explains the position under laws that treat certain advertising activities as a "sale" or "sharing" of personal information.
12.1 Recipients described in clause 11 may process personal data in the United States and in other countries outside the country in which you reside, which may not provide the same level of protection as your home jurisdiction.
12.2 Where Applicable Data Protection Law restricts such transfers, the transfer will be made on the basis of an adequacy decision or adequacy regulations (including, where the recipient is certified, the UK Extension to the EU–US Data Privacy Framework or the EU–US Data Privacy Framework) or subject to appropriate safeguards, such as the International Data Transfer Addendum issued by the UK Information Commissioner or the Standard Contractual Clauses approved by the European Commission.
12.3 Further information about the safeguards applicable to a particular transfer may be obtained using the contact details in clause 20.
13.1 We retain personal data only for as long as is necessary for the purposes for which it was collected, as follows:
CATEGORY
RETENTION PERIOD
Records
Retained on your device under your control. RAICO Digital holds no copy.
Subscription and transaction information
For the duration of your Premium Subscription and thereafter for six years, or such other period as is required by accounting and tax law
Correspondence
Up to two years from our last communication with you, unless a longer period is required to establish, exercise or defend legal claims
Advertising data
Retained by Google in accordance with its own retention policies
14.1 We implement appropriate technical and organisational measures to protect personal data processed under our control. No system of storage or transmission is, however, entirely secure.
14.2 As your Records are stored on your device, their security depends principally on the security of that device. You are responsible for maintaining appropriate device security, including a screen lock and current software updates, and for safeguarding any exported files and backups.
15.1 Subject to the conditions and exceptions set out in Applicable Data Protection Law, you may have the right to:
request access to the personal data we hold about you;
request the rectification of inaccurate or incomplete personal data;
request the erasure of your personal data;
request the restriction of processing of your personal data;
object to processing based on our legitimate interests;
receive your personal data in a structured, commonly used and machine-readable format, and have it transmitted to another controller;
withdraw consent at any time, where processing is based on consent; and
lodge a complaint with a supervisory authority.
15.2 Residents of the United States. If you reside in a state of the United States whose laws confer privacy rights, you may additionally have the right to know the categories of personal information processed about you, to request access to, correction of or deletion of that information, and to opt out of targeted advertising and the "sale" or "sharing" of personal information. We will not discriminate against you for exercising any such right.
15.3 Records. As Records are held exclusively on your device, you may access, rectify, export and delete them directly within the App. RAICO Digital is unable to act on requests relating to Records, as we do not hold them.
15.4 Exercising your rights. Requests may be made by email to info@raicodigital.com. We may request information reasonably necessary to verify your identity. We will respond within the period prescribed by Applicable Data Protection Law, which is one month under the UK GDPR and the EU GDPR, subject to any permitted extension.
15.5 Requests concerning personal data processed by Google, the App Store or other independent controllers should be made to those parties directly, in accordance with their own procedures.
16.1 The App performs calculations and generates summaries from the Records you enter. Such calculations are carried out on your device for record-keeping purposes and do not constitute decisions made about you.
16.2 We do not use personal data to make decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you.
17.1 The App is intended for adults and is not directed at persons under the age of 18. We do not knowingly process personal data relating to children. If you believe that a child has provided personal data to us, please contact us and we will take appropriate steps to delete it.
18.1 RAICO Digital is established in the United Kingdom and is subject to the UK GDPR and the Data Protection Act 2018. As the App is distributed internationally, the data protection laws of other jurisdictions may also apply to particular processing activities.
18.2 If you are in the United Kingdom, you may lodge a complaint with the Information Commissioner's Office (ico.org.uk). If you are elsewhere, you may have the right to lodge a complaint with the supervisory authority in the country or region in which you reside, work, or where an alleged infringement occurred. We would, however, welcome the opportunity to address any concern before you approach a supervisory authority.
19.1 We may amend this Privacy Policy from time to time to reflect changes to the App, to Applicable Data Protection Law or to our practices. The amended Privacy Policy will be published on our website with a revised "last updated" date.
19.2 Where changes are material, we will provide notice within the App before they take effect and, where required by Applicable Data Protection Law, obtain your consent.
RAICO Digital Ltd
1711 High Street,
Knowle, Solihull,
England, B93 0LN
Email: info@raicodigital.com
Website: raicodigital.com
